La-Z-Boy Home Furnishings & Décor

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  • 4.4 298 ratings

What are La-Z-Boy Home Furnishings & Décor 's services in London ?

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What do you think about La-Z-Boy Home Furnishings & Décor (London) ?

Ian M.,theDir
  • by Ian M.
  • |
  • 7th December, 2020
5.0

Will you recommend La-Z-Boy Home Furnishings & Décor in London ?

The La-Z-Boy Furniture showroom in London is quite large, has many items (recliners, sofas, love seats, chairs, tables, lamps, accessories, etc.) to choose from, and the floor layout is well designed and easy to navigate. Initially we spoke to Rebecca on the phone and she was very helpful and informative. When we arrived at the store Cindy took us around to show us some options.  Once our selection was made Cindy was awesome in helping us pick out fabrics and finishes.  La-Z-Boy has many fabrics to choose from and Cindy made the process enjoyable, quick and painless. Hopefully the delivery and installation goes just as smoothly as choosing our furniture, finishes, and fabric, and hopefully the finished product is just as good as the floor models we looked at and experienced in the showroom.

jeff r.,theDir
  • by jeff r.
  • |
  • 28th November, 2020
5.0

What do you think about Furniture services provided by La-Z-Boy Home Furnishings & Décor in London ?

We have been looking for a couch for a long time and thanks to Adam we have made a decision and couldn’t be happier! He was kind, informative, and not pushy at all. It was refreshing to have someone take our needs into account so that we’d be happy in the long run. He gave us our space, answered all of our questions, and made sure we wouldn’t regret our choice. Can’t wait for our order to come in!

Ron R.,theDir
  • by Ron R.
  • |
  • 17th October, 2020
5.0

Did you like your visit with La-Z-Boy Home Furnishings & Décor in London ?

Today my wife and I along with my wife's sister and husband visited the La-Z-Boy location on Wharncliffe Rd in London Ont to buy some furniture for our new home. What a tremendous experience. Our salesperson Adam along with Sue, the in home design expert, helped us with selecting furniture for our living room, breakfast bar and downstairs den. They did it with humour and attention to detail. If you are in the market for quality furniture visit this location ask for Adam and I know you will be well looked after.

Shannon K.,theDir
  • by Shannon K.
  • |
  • 24th September, 2020
5.0

How did La-Z-Boy Home Furnishings & Décor served you in London ?

Adam went way above and beyond for us! We are so happy with our couch and recliners! The whole experience was excellent. From his help picking out the fabric to his communication about our delivery and his help with the removal of our old furniture. He is an outstanding salesperson who truly cares about the customer experience. Thank you so much! Also of note, is the protection plan which has already proven to be reliable after pop was spilled on the fabric. We are very happy with our purchases and will definitely be buying our furniture from lazy boy again.

Tim,theDir
  • by Tim
  • |
  • 6th September, 2020
5.0

What could you say about Furniture services provided by La-Z-Boy Home Furnishings & Décor in London ?

I purchased a Power Recliner and dealt with Rebecca. I am extremely pleased with the sales service. Rebecca was outstanding. Rebecca was an excellent listener. She heard everything I said and after directing us to the type of sofa we were looking for she came back with extra information, that while we did not explicitly ask for, she had correctly anticipated that we would need. She took the stress out of the decision making process made the buying experience enjoyable. La-Z-Boy was the last store along the strip that I had stopped at as I figured it would be the most expensive. I found several potential new couch candidates but the fabric options were limited to leather or faux leather which would have been OK but not 100% what I was hoping for. While I did end up spending more on the couch than I had originally anticipated I feel that it was money well spent. We will receive the couch in approximately 6 weeks, which is about the average wait time during this COVID era. I will update this review after receiving the couch with the after sale/delivery service experience. Thank you Rebecca!

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