Hamilton Regional Emergency Veterinary Clinic

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  • 4.2 306 notes

Quels sont les services de Hamilton Regional Emergency Veterinary Clinic à Hamilton ?

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Que pensez-vous de Hamilton Regional Emergency Veterinary Clinic (Hamilton) ?

bianca s.,theDir
  • par bianca s.
  • |
  • 6th September, 2020
5.0

Recommandez-vous Hamilton Regional Emergency Veterinary Clinic ce Vétérinaire à Hamilton ?

Brought my goldendoodle in on an emergency because he had burrs stuck in his throat and was gagging constantly. I called them and they accepted me within 10 minutes. They did tell me that he would have to be triaged as it is a hospital. I was not allowed to come in due to Covid-19 restrictions They told me that it would take approximately 2 to 3 hours and the vet would exam and call me. The vet called me and explained he was vomiting burrs and grass so she suggested two vaccines for nausea and inflammation and recommended some meds to take home to provide orally. The vet took her time to address my questions and wasnt rushing me off the phone which was very compassionate of her given the situation. I had asked about xray etc and she didnt try and push that on me but instead tried the least expensive approach first and offered to see my dog again within 48 hours at no additional consultation fee if I required to have him come in again. Also very appreciated! Upon arriving, the vet tech came out and explained how to administer medications and the proper times as well which I thought was quite thorough. All in all, it was approx $120ish for the consultation plus meds so around $330 but I'm happy my dog got great healthcare and was seen very quickly. It's a 24 hour animal hospital so it is pricey compared to my vet but that's the price I'm willing to pay to ensure my dog got the help he needed. Thank you for all the great help! Keep up the amazing work you guys do!

Nelse M.,theDir
  • par Nelse M.
  • |
  • 28th November, 2020
5.0

Que pensez-vous des services de Hamilton Regional Emergency Veterinary Clinic ce Vétérinaire à Hamilton ?

i felt like I have to write this review as one way of thanking the staff at this clinic. Our Jordan would still continue his fight against cancer and we still don't know how what tomorrow would bring for our boy but my husband and I felt very grateful for the service that we have received from this clinic. We have to make a late at night trip (Nov 24) as we noticed that Jordan was having a hard time getting up from the couch to go to the washroom, his breathing was labored and he did not have a lot to eat during dinner, so we got overly concerned. To cut the story short, the vet techs (sorry I did not catch your names guys) that assisted Jordan to get to the stretcher were explaining to us what they were doing the whole time. Marilyn (the very sweet receptionist) was so nice to accommodate us to used the washroom and was so caring when she has to answer my call after. Above all, Dr. Jackie and Dr. Berk (sorry if I did not got your name right) was so nice to explained to us everything. Dr. Jackie took her time to explained (Jordan's diagnosis, prognosis and possible treatment plan) , answer our questions and empathized with our situation (she even has to share her own story - in a way it makes us feel less guilty). Also, Dr. Berk took a lot of time faxing and calling and arranging referrals for us so that we can be seen with an Oncologist sooner. And Cathy, she has to patiently picked up the phone and provided answers for me when I am being so persistent. Thank you guys. This is still an early fight for us but we are determined to not let our Jordan go without a good fight. However, thank you for being there for us when we felt so vulnerable.

Steve J.,theDir
  • par Steve J.
  • |
  • 3rd December, 2020
5.0

Avez-vous aimé votre visite de Hamilton Regional Emergency Veterinary Clinic ce Vétérinaire à Hamilton ?

Had to take my dog there tonight for an emergency. Staff was excellent and up front about the expected costs. Things turned out better then expected which made things cheaper too. I appreciate the honesty but more importantly I appreciate them taking care of my little one so well! thank you!

Tina H.,theDir
  • par Tina H.
  • |
  • 17th December, 2020
5.0

Comment Hamilton Regional Emergency Veterinary Clinic ce Vétérinaire vous à servi à Hamilton ?

Our 13 year old Golden Retriever Brandi was cared for by the team here. The detail we were given about the diagnosis was extraordinary and the time they gave us explaining our options was so comforting. Every single Dr I spoke with took time to give detailed updates and answered all of our numerous questions. I feel that Brandi and my family received stellar care. I can't say enough about the vets and team here.

Veronica R.,theDir
  • par Veronica R.
  • |
  • 27th December, 2020
5.0

Que pouvez-vous nous dire à propos des services de Vétérinaire offert à Hamilton par Hamilton Regional Emergency Veterinary Clinic ?

If I could give them higher stars I would. I can’t express my gratitude and my sincerest thank yous enough to all the ladies that helped my boy and saved his life. They are so kind hearted and amazing! I almost lost my cat Theo days before Christmas, but thanks to them I received the best Christmas Miracle my boy is home and well! Honestly things weren’t looking good on the financial side of things and they did everything in their power to make it so I was able to get Theo the surgery he needed and bring him home. The lengths they went is just remarkable. I truly didn’t believe I deserved something so generous from them, though Theo did. I can’t even put into words how unbelievably happy I am to have my cat next to me right now, and it’s all thanks to them. I wouldn’t have been able to get him through this without all the lengths they went to save his life. Thank you guys for listening to my sobs and being so understanding about my financial situation. Like i said on the phone I love you guys truly. My 3 year old daughter is also so happy to have her best friend back home and well! We wouldn’t have been the same without him. I 100% recommend them a million times to ANYONE. They are not only good at what they do, but they are such amazing human beings. I’ve never experienced such compassion and kindness in my entire life, well now I have. A million times thank you, I cannot say thank you enough truly, and this review doesn’t do justice for what they did for us and words can’t explain how thankful I am.

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