Full Cycle

Nice guys. Good service and decent selection in these trying times.

BEST BIKE SHOP....EVER (or ANYWHERE!!!) I started biking seriously last May. When I was looking for a bike to begin my adventure into cycling, I went to a lot of bike shops. I wanted a road bike but I don't look like the ''typical'' road cycler (read thin and fit lol) and I wasn't looking to spend my life savings on a new bike, In the four other bike shops I visited before going to Full Cycle - Hintonburg I was treated with mild tolerance and underwhelming interest... and in almost everyone I was steered away from the road bike I said I wanted toward a fitness bike (nothing wrong with them - just not what I was looking for. They didn't seem interested in my goals, or where I would be riding. THEN I FOUND FULL CYCLE - Thank you Will for listening to what I was looking for and being willing to bring in bikes from you other location even when I said I wasn't sure I was ready to buy. Or for fitting me in for a tune up when your online booking tool showed that you BOOKED SOLID for two whole months - but I couldn't shift properly and I was worried about losing all my hard won progress being without a bike for weeks on end. And a MAJOR thanks to WILL and CARL (mechanic extraordinaire) who worked really hard to make switching my 105 - hydraulic break set-up from a kijiji find over to my other bike... IN ONE DAY. I can guarantee you - there is no bike shop in Ottawa (and I will argue anywhere) where the people care more about you as a customer, or promoting the sport of cycling who also know their stuff and are willing to answer all your questions (with patience and humor!). .... All this and lifetime tune ups on bikes you buy from them - that's heaven :D

Special thanks to Will for accommodating me. The shop was about to close at 6pm but he still entertained my request to replace and install the new pedals I purchased at their store despite arriving around 5:30pm. Professional and will definitely come back and refer my friends. Keep it up Will and co.! God bless and keep safe! Cheers mate!

Great service from Will today, fixed a bent rear derailleur same day, less than $20. Pleasant, honest and quality service at a fair price, can't ask for more.

Have bought multiple parts and tools to keep my commuter in good shape from Full Cycle, always a solid experience online or in person.