Niagara North Family Health Team - Fourth Ave Site

I had to see Dr Chow for a pap and IUD removal. Wow. She is the best experience I have ever had regarding pap smears. She was gently and warned me at the right moment of discomfort. She was honestly the best experience I have had, with something women need to do regularly. Great for people doing this for the fist time.

I'm really surprised by the negative reviews here - I've had nothing but fantastic experiences with this health team! My family doctor (Dr Elliott) is great, and all the staff at the clinic have always been super helpful and friendly. I've never had an issue getting through to a receptionist or being able to book an appointment. I've also been super impressed with how the clinic is run during COVID - the waiting room is generally empty, the wait times are minimal, and I've always felt totally safe. Overall very happy with this health team and my family doctor!!

I’m a new patient. The front staff was pleasant ,very accommodating and knowledgeable.I only had to wait 10 minutes and when I was with my doctor I was never rushed and felt important. It was a great and non-stressful experience.

We are relatively new patients. Our physician, Dr. Ho, is quite good. Our only problem is getting somebody to answer the phone! From reading the other comments it appears as if there has been a change in how the clinic is managed. I hope this gets through to whomever makes decisions regarding patient care. Adjustments are badly needed.

I'm a new patient there, had my first appointment today (Dr. Elliott). I was very impressed overall with the whole experience. I walked in the staff was very friendly and nice. Sat down for maybe 1 full minute and was called into room. I was a little nervous as it is a new doctor who doesn't know me. And Dr. Elliott killed it. Very nice kind, and when doing his procedure. He explained everything to me. My experience was outstanding and loving the new doctor.